We enjoyed the stunning beachfront access, though the room had a lingering odor.

The swim up room was fantastic, but the

Service at the bar was a bit slow at times. our stay was delightful, with clean facilities and attentive staff. Ophelia, our maid, really made our experience memorable by going above and beyond to ensure our comfort.

Beautiful spa experience

The beachfront access was absolutely stunning, perfect for lazy afternoons.

The room had a lingering odor that took several days to air out despite repeated cleaning.

we had an amazing time at haven! the beautiful views from our partial ocean view room were breathtaking, and the staff were incredibly friendly and attentive. the dining options were diverse and tasty, with fresh seafood and delicious cocktails that made our stay even more special.

wi-fi signal was weak at times.

I had an amazing time with my friends at this resort! The lush tropical landscaping was beautiful, and we loved spending time by the three pools and relaxing in the giant jacuzzi. The Serenity Club offered a great vibe with beachfront access and fantastic amenities. Just make sure to reserve restaurant spots in advance during busy times!

However, one downside was dealing with a few noisy guests at the quiet pool. It was tough to truly relax when people were blasting music and ignoring the rules.

This resort is a hidden paradise with lush tropical landscaping, multiple pools, and a giant jacuzzi. The exclusive Serenity Club provided us with incredible beachfront accommodations and VIP amenities that made our stay truly special. My sister and I loved the cozy atmosphere and attentive service.

In my wife’s opinion, the safety of wet surfaces needs improvement.

For a truly relaxing experience, reserve restaurant spots earlier as they fill quickly, especially for larger groups.

Couples looking for relaxation and fun

The resort had a fantastic swim-out room, felt like our own private paradise,. made it so easy to relax by the water. Also, I gotta say the staff was top-notch, going out of their way to serve us—shoutout to Angel at the bar, always knew what we wanted!

It wasn't exactly cheap, but for what we got it was still acceptable.

Our stay was fantastic! The food was mostly delightful, especially the burgers. The swim-out room was a treat! The concierge's help with quick medication was a lifesaver.

It was just a proper fit for an overnight stop in Cancun with reasonable value. The room had a great view of the garden that was relaxing. Check the pools for comfort since they can be warm.

the best part of haven Riviera is the staff. they are incredibly friendly and make you feel right at home! the entertainment and activities were top-notch, and the cleanliness of the pool and common areas was fantastic. the food quality is excellent too. be sure to treat yourself to a deep-tissue massage at the spa for a truly relaxing experience.

can recommend

a magical honeymoon experience enhanced by exceptional service and personal touches including a special romantic setup

Delicious food, beautiful room.